Frequently Asked Questions

FAQ

What are your business hours?
Open weekdays from 16:00 to 24:00 (last order 23:00), weekends and holidays from 11:30 to 14:30 for lunch and 17:00 to 24:00 for dinner.
Can I use electronic money for payment?
Electronic money is not supported. Please use credit card or QR code payment.
Do you offer coupons or discounts?
Limited time coupons may be distributed on official and gourmet websites.
Is it possible to use only a la carte?
Yes, we offer a wide variety of a la carte dishes in addition to courses. For a la carte only, please select "Seating Only" when making a reservation.
Is it wheelchair accessible?
Yes, we are barrier-free and wheelchair-accessible.
Is there parking available?
There is no dedicated parking space. Please use coin-operated parking lots in the neighborhood.
Can I extend the all-you-can-drink period?
Extension may be possible depending on the congestion of the day. Please consult with our staff.
Do you have a year-end or New Year's party plan?
Yes, we offer recommended banquet plans for each season. Please check our official website for details.
What happens if I am late for my appointment?
Please be sure to let us know if you will be late. Please note that you may be asked to wait for a seat depending on the situation.
Is after-party use available?
Yes, we are open until 24:00 midnight for after-parties.
Is it suitable for dating?
Yes, the serene private rooms and atmosphere are perfect for dates.
What courses do you recommend?
The all-you-can-drink course that allows you to enjoy fresh fish and specialty dishes directly from Kyushu is very popular.
Can I get in without an appointment?
Available seats are available, but reservations are recommended as the restaurant is often crowded.
Can I get there from the station without getting wet from the rain?
It is only a 1-minute walk from JR Ueno Station, making it easy to access even on rainy days.
Is it available for business entertainment?
We have completely private rooms available for important business entertainment and dinners.
Would you recommend it for a girls' night out?
Yes, the calm private rooms and all-you-can-drink course are popular for girls' parties.
Is motsu nabe available year-round?
Yes, our famous Hakata Motsu Nabe is served throughout the year.
Is there a wide variety of shochu?
Yes, we have a large selection of potato shochu, barley shochu, and many other brands unique to Kyushu.
Do you handle sake?
Yes, we offer a variety of local brands of sake from Kyushu and other regions.
What is your drink menu?
We offer a wide selection of Kyushu's local sake and shochu, as well as beer, highballs, sours, cocktails, and more. For details, please check the drink page on our official website.
Do you have an English menu?
English menus are available to accommodate foreign customers.
Are strollers allowed in the restaurant?
Yes, you can come to the store with a stroller. Our staff will guide you.
Can I bring my child(ren)?
Yes, we have private rooms that can be used with children.
Is there a cancellation fee?
The cancellation policy varies depending on the details of the reservation, so please confirm it at the time of booking.
Can I make a reservation on the same day?
Same-day reservations are possible if seats are available. Please call us for more information.
How can I make a reservation?
We accept reservations by phone or through the reservation button on our official website (https://issho-ueno.com/).
What type of seating do you have?
Table seating, sunken kotatsu seating, and fully private rooms are available, allowing you to choose according to your needs.
Is it possible to charter a room?
We also accept floor and private room reservations. Please contact us for details according to the number of people and budget.
What is the maximum number of people you can accommodate for a banquet?
We can accommodate banquets of up to 56 people. Large groups are also welcome. Please feel free to contact us.
Do you have an all-you-can-drink-only plan?
Currently, we do not offer an all-you-can-drink-only plan. All-you-can-drink courses are available, please check the course page on the official website for details.
Can you accommodate allergies?
If you let us know in advance, we will accommodate you to the extent possible. Please contact our staff for details.
What are your specialties?
The fresh fish we purchase directly from Kyushu every morning is exquisite. We cook our fish in the Hakata style, which means that the fish is prepared only after receiving your order, so we are very particular about freshness. We hope you will enjoy our fresh fish.
What is your recommended dish?
Sashimi using fresh fish directly from Kyushu, and Hakata's famous motsunabe and robatayaki are especially popular.
Can I smoke?
Smoking is not permitted in the restaurant in principle, but there is a smoking area inside the restaurant.
Is it possible to have a lunchtime drink?
Yes, on weekends and holidays, you can enjoy drinks from lunch time, so you can also use the restaurant for lunchtime parties and lunchtime drinking.
Are you open for lunch?
Open for lunch from 11:30 to 14:30 on weekends and holidays. Enjoy motsu nabe and other Kyushu cuisine at reasonable prices.
Is there an all-you-can-drink policy?
Yes, we offer 90-minute and 120-minute all-you-can-drink courses. Recommended for banquets and welcome and farewell parties.
Can I use QR code payment?
Yes, we accept PayPay and LINE Pay payments.
Do you accept credit cards?
Yes, we accept VISA, MasterCard, JCB, AMEX, Diners, and UnionPay cards.
Are you closed on holidays?
We are closed only on New Year's Day. We are open on other days.
How can I get there from the nearest station?
It is conveniently located just a 1-minute walk from the Asakusa Exit of JR Ueno Station and a 2-minute walk from Exit 9 of Ueno Station on the Tokyo Metro Ginza Line.
Do you have private rooms?
Yes, we have a complete private room that can accommodate from 4 to a maximum of 56 people. It is ideal for business entertainment, banquets, and dates.
Do I need to make a reservation?
Although our restaurant does not require reservations, we recommend that you make reservations in advance as the restaurant is crowded on weekends and during the banquet season. Reservations can be made by phone or through our official website (https://issho-ueno.com/).